Thursday, July 10, 2008

Lunch & Learn: Support Portal

Now that we have provided every customer with access to our Support Portal and given you all accounts I wanted to invite you for a tour of the features so you can get the most out of it.

The Support Portal provides you with the ability to create requests for support, track what is complete and the status of what is being worked on, store vital documentation and view the history of all work done. All of the details are present in Support Portal.

Access to our support portal replaces the details on our invoice, so I want to be sure that you understand how to use the portal.

Join us online for a tour and an opportunity to ask questions about Support Portal.

When? July 24th at Noon

Where? Online from your computer*s%7DX

Conference Dial-in Number: (616) 347-8100
Participant Access Code: 465751#

This meeting is presented via Microsoft Live Meeting. If you have not used Live Meeting before please click the URL 15 minutes before the meeting to download and install the software.

If prompted, enter:

Meeting ID: Z2NNGW
Entry Code: x$(76*s}X



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